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As in disasters the availability of information and
communication technology services can be severely disrupted, the author
explores challenges and opportunities to work around such disruptions. He
therefore empirically analyzes how people in disasters use remnants of
technology to still communicate their needs. Based on this, he suggests quality
attributes whose implementation can support the resilience in technology. To
exemplify this he develops iteratively two mobile ad-hoc systems and explores
their feasibility and implications for emergency response under close-to-real
conditions. Compared to the state of the art both systems are independent from
preexisting network infrastructure and run on off-the-shelf smartphones.
Author Biography
Dr. Amro Al-Akkad works at the Fraunhofer Institute for Applied
Information Technology. His research deals with the human-centered design and
evaluation of ubiquitous systems.
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