Em tries to avoid the annoying clones - the girls in her year at Philiton Comprehensive who spend all their time thinking about clothes, make-up and boys. She worries about her aging grandparents and her older brother Ollie, who seems to be behaving in a distinctly odd way. Then three new people come into her life: the mysterious woman who gives her a beautifully carved figurine, Kai whose own story has a touch of sadness, and Zak, the new guy who causes a stir amongst the girls. And she discovers she needs to call for angels.