Generalist Telephone Counselling and Social Indicators

By:

Robert Watson

Format:

Paperback / softback

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Description

This doctoral project investigates the potential for call data from Lifeline - a generalist telephone counselling and referral service in Australia - to be used as valid and reliable social indicators of health. It presents a detailed descriptive summary and analysis of Lifeline's national call data. The work presents a model of generalist telephone counselling and referral use and a new indicator of social need, which is proposed to reflect a community's capacity to provide social support to some of its most socially isolated residents.

Release date Australia

September 16th, 2010

Author

Robert Watson

Audience

General (US: Trade)

Pages

408

Dimensions

152x229x23

ISBN-13

9783843352581

Product ID

25709793

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