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People Skills by Neil Thompson
People Skills by Neil Thompson
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People Skills

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Description

Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

Author Biography:

Neil Thompson is a highly respected writer, teacher and adviser, with over 36 years' experience in the people professions. He has held full or honorary professorships at four UK universities, and is now a sought-after trainer, consultant and conference speaker. He runs the Avenue Professional Development Programme, an online learning community for people professionals. His website and blog are at www.neilthompson.info. A free subscription to his humansolutions newsletter is available from: http://www.humansolutions.org.uk/bulletin.
Release date Australia
April 16th, 2015
Author
Audience
  • Tertiary Education (US: College)
Country of Publication
United Kingdom
Edition
4th edition
Illustrations
bw illus
Imprint
Red Globe Press
Pages
328
Publisher
Bloomsbury Publishing PLC
Dimensions
155x235x18
ISBN-13
9781137467553
Product ID
22867756

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