Marc Mancini brings a wealth of hands-on, real-world industry experience and is one of the industry's most successful and in-demand consultants and curriculum designers. He is the former Chairman of the Travel and Hospitality Departments at West Los Angeles College. His client list includes Marriott, CLIA, Holland America Line, AAA, Norwegian Cruise Line and the Hawaii Visitors and Convention Bureau. It's estimated that his training programs have reached over 300,000 travel professionals. He was also well known in another field. He is a graduate of the University of Southern California's prestigious cinema department and served for many years as a film critic for Film Comment and Rolling Stone. Dr. Mancini was named Educator of the Year by the International Society of Travel and Tourism Educators and, in 2010, received ASTA's Diamond Award as one of the seven most distinguished travel professionals in the history of Southern California. Dr. Mancini has authored eight books, produced and hosted 32 videos, created dozens of online training programs and published over 300 articles. His works have been syndicated by the Los Angeles Times and he has appeared on CNN, ABC's Good Morning America and Showtime. He holds a BA degree from Providence College and an MA, MS, and Ph.D. from the University of Southern California.