ServiceNow 360° is a complete end-to-end ServiceNow Knowledge Guide. ServiceNow 360° contains all about ServiceNow ranging from basic to advance concepts and acts as a "ServiceNow Bible". This book In fact, a unique of its kind, giving a change to readers to quickly learn the key concepts about all the major modules of ServiceNow including ITSM, ITOM, ITAM, HRSD, SAM, HAM, SPM, GRC, CSM, APM, PPM, SPM. ServiceNow 360° is not only aims to provide quick career boost in a lesser time but also a smartest master piece to the ones who wants to appear in following certification exams in near future or later: CSA - (Certified System Administrator) CAD - (Certified Application Developer) CIS-SM - (Certified Implementation Specialist - Service Mapping) CIS-HR (Certified Implementation Specialist - Human Resource) CIS-EM - (Certified Implementation Specialist - Event Management) CIS-RC - (Certified Implementation Specialist - Risk and Compliance) CIS-Disco - (Certified Implementation Specialist - Discovery) CIS-ITSM - (Certified Implementation Specialist - IT Services Management) CIS-SAM - (Certified Implementation Specialist - Software Asset Management) CIS-HAM - (Certified Implementation Specialist - Hardware Asset Management) CIS-PPM - (Certified Implementation Specialist - Project Portfolio Management) CIS-CSM - (Certified Implementation Specialist - Customer Service Management) CIS-APM - (Certified Implementation Specialist - Application Portfolio Management) CIS-GRC - (Certified Implementation Specialist - Governance, Risk and Compliance) CIS-VRM - (Certified Implementation Specialist - Vendor Risk Management) CIS-SPM - (Certified Implementation Specialist - Strategic Portfolio Management) a.k.a. ITBM CIS-FSM - (Certified Implementation Specialist - Field Service Management)