Non-Fiction Books:

The Four Stages of Highly Effective Crisis Management

How to Manage the Media in the Digital Age, Second Edition
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Format:

Hardback
  • The Four Stages of Highly Effective Crisis Management on Hardback by Jane Jordan
  • The Four Stages of Highly Effective Crisis Management on Hardback by Jane Jordan
$171.99
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  • 12-19 January using International Courier

Description

From the Japanese tsunami and Boston Marathon bombings to the Arab Spring in the Middle East, social media has proven its power to save lives. The second edition of this acclaimed text examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. New information in this edition includes how to keep an "incident" from becoming a "crisis," how to properly handle criticism, brand management, and crowdsourcing. With case studies drawn from recent news events, the book provides the techniques required to communicate effectively and avoid potential bad press that could result from information mismanagement.
Release date Australia
January 5th, 2026
Author
Audiences
  • General (US: Trade)
  • Tertiary Education (US: College)
Edition
2nd edition
Illustrations
25 Illustrations, black and white
Pages
320
ISBN-13
9781482231847
Product ID
26165521

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