An essential resource on the topic, this book provides research-based practical information, strategies, techniques, guidelines, step-by-step procedures, tips, and tools that trainers can put to use right away. It features a wealth of checklists, templates, and other tools, along with strategies, perspectives, and ideas from a wide range of experienced training professionals. The book offers a comprehensive overview of training basics including information on the purpose of training, the way it?s delivered, what a trainer does, adult learning theory, training assessment, learner focused training, cost-effective training, and instructional design.

Author Biography

Janis Fisher Chan, a highly experienced writer, instructional designer, trainer, and developmental editor, is the cofounder of a successful training company and author of several books and training programs, including E-Mail: A Write It Well Guide and The Academic Manager's Guide to Meetings from Jossey-Bass.