In business, the right behaviours matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget? Triggers confronts head-on the challenges of behaviour and change, looking at the external factors (or 'triggers') - both negative and positive - that affect our behaviours, our awareness of when we need to change, our willingness (or otherwise) to do so and our ability to see the change through. Drawing on his unparalleled experience as an international executive educator and coach, Marshall Goldsmith invites us to understand how our own beliefs and the environments in which we operate can trigger negative behaviours, or a resistance to the need to change. But he also offers up some simple, practical advice to help us navigate the negative and make the most of the triggers that will help us to sustain positive change.

Author Biography

Marshall Goldsmith is a world-renowned business educator and coach, recognised in 2013 as one of the Top Ten Most Influential Management Thinkers in the World - and the top-ranked executive coach - by Thinkers 50. His work has been recognised by almost every professional organisation in his field, including the American Management Association, Institute for Management Studies, the Wall Street Journal, Business Week and Economist. Author of the New York Times bestsellers MOJO and What Got You Here Won't Get You There, his books have sold millions of copies worldwide, and been translated into twenty-eight languages. He has a PhD from UCLA and has taught in executive education programs at many of the world's top business schools including Dartmouth's Tuck School.