Discover how to use activity-based management to improve your bottom line The first book of its kind to focus on activity-based management in the financial services industry, Activity-Based Management for Financial Institutions: Driving Bottom Line Results will show you how to drive changes to your organization's bottom line. After providing a brief overview of a financial services activity-based costing model, this book focuses on how to directly improve net income, covering essential topics including costing, chargeback, and pricing; implementing ABC; implementing ABM; managing organizational change; and avoiding pitfalls. Written for those in the financial services industry-banks, securities firms, insurance companies Reveals how to drive benefits to the bottom line through disciplined execution of activity-based management and organizational change management Provides real world examples and tools for quick results and sustained success This one-of-a-kind book will take your financial institution from stuck to financially successful, driving profitability and performance.

Author Biography

Brent Bahnub is Senior Vice President and Director of Business Intelligence with First Niagara Bank. He has fifteen years of costing, process improvement, and performance management experience. He designed and implemented several activity-based costing and chargeback systems for multibillion-dollar clients, driving millions of dollars to the bottom line. Over his eight years in external consulting, he has worked at several Fortune 500 financial institutions, implementing activity-based costing, process improvements, and performance management projects. He began his career as a development engineer at IBM, where he coauthored four patents.