Jean Galiana managed qualitative research projects at ACCESS Health International with a goal of discovering, documenting, and advocating for best practices in aging in the United States. She now works as a consultant for EasyCare Academy as a writer for internal and external publications and communications, and is enrolled in a Masters of Aging Services Management program of the Leonard Davis School of Gerontology at the University of Southern California. William A. Haseltine, PhD, is the chair and president of ACCESS Health International. He is well known for his pioneering work on cancer, HIV/AIDS, and genomics. He was a professor at Harvard Medical School and Harvard School of Public Health where he was founder and the chair of two academic research departments, the Division of Biochemical Pharmacology and the Division of Human Retrovirology. He has authored more than two hundred manuscripts in peer reviewed journals and is the author of several books,including Affordable Excellence: The Singapore Healthcare Story, Aging with Dignity: Innovation and Challenge in Sweden, Every Second Counts: India’s Emergency Response System and Voices in Dementia Care.