Brenda Dempsey's boss hates her, and the office bully has it out for her. But as a receptionist at Bay View Animal Clinic, no two days are the same, with the variety of animals and owners that come through the front door. Behind the Receptionist's Desk brings to life the humor and heartbreak of having and loving a pet. From big dogs to neurotic cats, exotic birds and bearded dragons, the animal clinic action is non-stop. Sweet golden retrievers, sassy tabby cats and colorful birds all come to be seen at Bay View Animal Clinic, along with pet owners who offer their own challenges for the staff. Brenda works to silence self-doubt as she struggles to manage relationships with a difficult co-worker and boss, along with increasing obligations from the family she truly loves. She shares her joys, her fears and tears as she faces the challenges beyond and Behind the Receptionist's Desk.