Carolyn N. Stevenson holds an M.A. in Communication, MBA, and Ed.D. with an emphasis in Educational Leadership and Organizational Change. She has over 18 years teaching and administrative experience in higher education. Her current research interests lie in qualitative research, online education and emerging technology in educational settings. She is a member of review committees for a number of international journals and is actively involved in the American Educational Research Association and The Association for Women in Communications. She is a full-time Communication faculty member at Kaplan University. Joanna C. Bauer, has a business background in corporate communication, employee and faculty training and business development including communication, corporate strategy, special events and media relations. She combines her business background with over thirteen years of experience teaching and in administrative roles for online and onground modalities in communication, critical thinking and related areas of higher education. She earned a Bachelor of Science and Master of Arts degree in Communication and has been recognised with various teaching and curriculum development awards. She is currently working as a full-time faculty member for the Communication Department at Kaplan University. Her research interests include developing critical thinking, community and civic engagement, curriculum development and pedagogy and cultural communication. She enjoys interacting with diverse students and focuses on combining academic theory with real world application so that every day students can apply the material learned to business and personal goals.