'This is an excellent book. It has been really helpful with my communication teaching.' Mrs Sarah Young, Faculty of Health & Social Care, University of The West of England The new edition of this well regarded book will be useful to you for your entire course. It introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills. The authors have provided a simple-to-read overview of the central topics that provide a solid foundation in this crucial area of nursing practice. Through scenarios and theory summaries the book will teach you skills that you can immediately implement on your placements and regular activities break up the text and encourage critical thinking and reflection - two vital graduate skills.

Author Biography

Professor Shirley Bach is Head of the School of Health Sciences at the University of Brighton with responsibility for a wide range of health professional education. Previously she was head of post-graduate studies and has developed curriculum for undergraduate and pre-registration courses in a variety of subject domains. Nursing experience outside of the UK, in acute care settings and in primary care has given her a rich background from which to draw on in supporting the curricular of future nursing courses. In the past, she has specialised in health psychology and the application of psychology to health and illness settings. Recently, she has promoted the development of caring sciences from a European perspective. Since 2008 she has been lead professional editor for the Transforming Nursing Practice series. Dr Alec Grant is Reader in Narrative Mental Health in the School of Health Sciences at the University of Brighton. He qualified as a mental health nurse in the mid-1970s and went on to study psychology, social science and psychotherapy. He is widely published in the fields of ethnography, autoethnography, narrative inquiry, clinical supervision, cognitive behavioural psychotherapy, and communication and interpersonal skills. His current and developing scholarly interests coalesce broadly in the area of narrative research, and postmodern and poststructural developments in qualitative inquiry, in mental health and other healthcare areas.