Dr. James O. Rodgers is president and principal consultant of the Diversity Coach. His clients include organizations like Howard University, AT&T, Prudential, IBM, Shell, Pfizer, Coca-Cola, Pizza Hut, the CIA, and Society for Human Resource Management. He is a fellow of the Institute of Management Consultants and is the coauthor of Managing Differently: Getting 100% from 100% of Your People 100% of the Time. Laura L. Kangas is the founder and director of RiverBend Associates and is a global organizational and employee development consultant, workshop and program designer, facilitator, speaker, and writer. For over twenty-five years, she has been collaboratively developing strategy and leading programs in diversity, equity, and inclusion and other areas of employee and management development.