"A pithy and readable summary of the best way to be a great manager" "Makes points clearly and succinctly" - reader reviews Take a successful employee, promote them into management but give them no management training and there's a very good chance you'll create a defensive, insecure, unsuccessful, jerk manager. Here is the management training you never got! This honest, straightforward guide reveals the things nobody talks about-knowledge that only comes from real-world experience in the management trenches. It will change the way you look at yourself, your job and your career and it will enable you to be a successful leader and mentor. Most importantly, it will help you avoid becoming a jerk manager (or, if it's too late, to reform) so you can enjoy the personal and financial rewards of being a great manager. Discover the power of the Laws of Management and understand the personal characteristics you must have to excel as a manager. Learn how to deal with non-communicative, mean, micromanaging, bully bosses, and how to figure out when it's time for you to leave an impossible situation. Find out how to deal with ambitious employees and how to turn around hostile, jaded ones. And be warned about the one type of employee who must go, no matter what. Filled with anecdotes from more than 20 years of management experience, this book takes a frank look at the author's mistakes and triumphs, his great bosses and his jerk managers and the lessons learned from all of them.