Written by an active Volunteer Firefighter and Volunteer Community Educator, this book provides a simple step‐by‐step plan which incorporates everything from finances, to volunteer retention and resource management and utilisation. With our communities in dire need of emergency service volunteers, we must educate ourselves and make it easy for teams to work with emergency service organisations and their leaders. They are the heart and backbone of our community and we don't ever want to know what its like to live without them. Read this extraordinary resource today and build an environment that will foster the care and retention of emergency services volunteers A fantastic resource guide for leaders and emergency service personnel in an easy to read and concise format.