Human Relations for Career and Personal Success: Concepts, Applications, and Skills, Ninth Edition, shows how you can become more effective in your work and personal life through developing your human relations skills. Emphasizing different aspects of human relations, the text covers such topics as career advancement, developing good work habits, and managing stress and personal problems. Though designed to fit human relations courses taught in colleges, career schools, and vocational-technical schools, the text is also ideal for managerial, professional, and technical workers who want to improve their workplace and personal relationships as they forge ahead in their careers.

Table of Contents

PART I: UNDERSTANDING AND MANAGING YOURSELF 1: Human Relations and You 2: Self-Esteem and Self-Confidence 3: Self-Motivation and Self-Discipline 4: Emotional Intelligence, Attitudes, and Happiness 5: Values and Ethics 6: Problem Solving and Creativity PART II: DEALING EFFECTIVELY WITH PEOPLE 7: Personal Communication Effectiveness 8: Communication in the Workplace 9: Getting Along with Your Manager, Coworkers, and Customers 10: Managing Conflict 11: Becoming an Effective Leader 12: Motivating Others and Developing Teamwork 13: Diversity and Cross-Cultural Competence PART III: DEVELOPING CAREER THRUST 14: Getting Ahead in Your Career 15: Learning Strategies, Perception, and Coping with Lifespan Changes 16: Developing Effective Work Habits PART IV: STAYING EMOTIONALLY AND PHYSICALLY HEALTHY 17: Managing Stress and Personal Problems