For courses in Human Resources Management. Authoritative and current information on Human Resource Management that ALL managers can use. This best-selling HRM text is designed to provide authoritative and accurate information on HR-related responsibilities and personnel management by focusing on practical applications, concepts, and techniques that ALL managers can use in business. The twelfth edition contains major changes and revisions, as well as new material, while keeping its focus on the practical applications all managers need to know. Accompanied by mymanagementlab! See the hands in the air, hear the roar of discussion--be a Rock Star in the classroom. mymanagementlab makes it easier for you to be a Rock Star in the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources. Videos included on this edition of the DVD are: Showtime IQ Solutions Recruitment and Placement Training and Development Ernst & Young: Work/Life Balance Ernst & Young: Motivation Compensation Global Business and Ethics Labor Relations Stress Women, Seniors: We Can Do It! American Workers Adapt in Recession Ethics in the Workplace DuPont Foundations of Behavior at Terra Cycle

Table of Contents

PART ONE | INTRODUCTION 1 Introduction to Human Resource Management 2 Equal Opportunity and the Law 3 The Manager's Role in Strategic Human Resource Management PART TWO | RECRUITMENT AND PLACEMENT 4 Job Analysis 5 Personnel Planning and Recruiting 6 Employee Testing and Selection 7 Interviewing Candidates PART THREE | TRAINING AND DEVELOPMENT 8 Training and Developing Employees 9 Performance Management and Appraisal 10 Coaching, Careers, and Talent Management PART FOUR | COMPENSATION 11 Establishing Strategic Pay Plans 12 Pay for Performance and Financial Incentives 13 Benefits and Services 14 Ethics, Justice, and Fair Treatment in HR Management 15 Labor Relations and Collective Bargaining 16 Employee Safety and Health 17 Managing Global Human Resources 18 Managing Human Resources in Entrepreneurial Firms APPENDICES Appendix A Applying HR Content, Personal Competencies, and Business Knowledge Appendix B Comprehensive Cases

Author Biography

Gary Dessler is a Professor of Business at Florida International University's College of Business Administration in Miami, Florida. He holds a Bachelor of Science degree from New York University, a Master of Science degree from Rensselaer Polytechnic Institute, and a Ph.D. in Business Administration from the Bernard M. Baruch School of Business of the City University of New York. A prolific writer and researcher, Gary is the author of Essentials of Management , Essentials of Human Resource Management, Management: Leading People and Organizations in the 21st Century , Human Resource Management, 7th Edition, among other books. He wrote the syndicated "Job Talk" column for the Miami Herald for 10 years and has written numerous articles on organizational behavior, leadership and quality improvement. His recent consulting assignments have involved strategic planning, executive and management recruiting, establishing human resource management systems, and negotiating multinational joint ventures.