Grazia Concilio has a PhD from the University of Naples, she is assistant professor in Urban Planning at Politecnico di Milano. She carried out research activity at the RWTH in Aachen (D), at the IIASA in Laxenburg (A) and at the Concordia University of Montreal, Canada. She is component of several national and international research projects, responsible for a CNR young scientist project and, coordinator of two European projects for Politecnico di Milano, namely Periphèria and My Neighbourhood. She is author of several articles and publications. Francesca Rizzo was a researcher at the Design Department of Politecnico di Milano and is currently a researcher at University of Bologna. She has a PhD in Telematics and Information from the University of Siena. She taught Human Computer Interaction and Interaction Design at University of Siena and at Politecnico di Milano. Fields of interest: User Centred Design (UCD), user studies and usability of interactive products. She is author of many articles and worked in different European Research Projects and coordinated, for The Design department of the Politecnico di Milano, Peripheria and Life 2.0 projects.