This book is composed by the papers written in English and accepted for presentation and discussion at The 2024 International Conference on Information Technology & Systems (ICITS'24), held at Universidad de La Frontera, in Temuco, Chile, between the 24th and the 26th of January 2024. ICIST is a global forum for researchers and practitioners to present and discuss recent findings and innovations, current trends, professional experiences, and challenges of modern information technology and systems research, together with their technological development and applications. The main topics covered are information and knowledge management; organizational models and information systems; software and systems modeling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent and decision support systems; big data analytics and applications; human–computer interaction; ethics, computers & security; health informatics; information technologies in education, and Media, Applied Technology and Communication. The primary markets of this book are postgraduates and researchers in Information Systems and Technologies domains. The secondary markets are undergraduates and professionals as well in Information Systems and Technologies domains.