Globalization is changing the face of Higher Education across the world. Academics and students today are internationally mobiles and unprecedented numbers of international exchanges are cross-border education projects are being developed. The implications for individual universities are significant: international students can bring much needed revenues to boost university coffers and stimulate university classrooms but they also have high expectations and demands. This book discusses the implications for those involved in managing the organizational processes and those designing programmes and supporting the student experience. A key concern in the text is that of reciprocal internationalization - the importance for universities to develop within an internationally-integrated environment rather than as national universities which accommodate the needs of people from other countries into their pre-existing practices. The emphasis throughout the discussion is therefore on the development of inter-cultural competences for university people supported by sustainable international management practices.

Author Biography

Yvonne Turner is Programme Director and Lecturer in Management at the University of Newcastle Business School. Sue Robson is Head of the School of Education, Communication and Language Sciences at the University of Newcastle-upon-Tyne.