ISO 20000-1 Lead Implementer Course

IT Service Management System (ITSMS)

By:

Tamuka Maziriri Prof

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Paperback / softback

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Description

At the heart of the survival of any business is service delivery. Without service delivery, there is no customer satisfaction at all. The IT department is not an exception to service delivery. This book greatly assists IT personnel to deliver quality service to their internal and external customers. Implementing an IT Service Management System helps the organization to plan in terms of a quality service from the IT department which is uninterrupted and meets the needs of its customers.

Release date Australia

August 16th, 2022

Author

Tamuka Maziriri Prof

Audience

General (US: Trade)

Pages

166

Dimensions

152x229x11

ISBN-13

9798846059887

Product ID

36711599

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