Dr. Emily S. Patterson conducts research to improve the performance of real-world teams in complex, socio-technical settings, including healthcare, military, intelligence analysis, space shuttle mission control, emergency response, and emergency call centers. She is an assistant professor in the Health Information Management and Systems Division at The Ohio State University Medical Center, School of Allied Medical Professions.. In 2004, Dr. Patterson received the Alexander C. Williams, Jr., Design Award from the Human Factors and Ergonomics Society for identifying nursing "workarounds" that reduced the effectiveness of a barcode point of care system in reducing medication errors in 128 medical centers. Dr. Patterson serves as Associate Editor for IEEE Transactions on Systems, Man, and Cybernetics: Part A, serves on the Editorial Advisory Board for the Joint Commission Journal on Quality and Patient Safety and the Advisory Committee for the Center for Innovation of the National Board of Medical Examiners, and previously served as Centers Communication Advisory Group Member for the Joint Commission International Center for Patient Safety. Dr. Janet E. Miller is a Program Manager in the Air Force Research Laboratory's Sensors Directorate at Wright-Patterson AFB, Ohio. Dr. Miller received a Ph.D. in Industrial and Systems Engineering from The Ohio State University in 2002. Dr. Miller is advancing the state-of-the-art in macrocognition research and application in military situations.