Patti Shank is the managing partner of Learning Peaks, an instructional technology consulting group that helps organizations optimize their online/distance education initiatives. She?s listed in Who?s Who In Instructional Technology, is a popular speaker at training and instructional technology conferences, and has contributed numerous chapters to training books. She was an award-winning contributor for Online Learning Magazine and winner of a 2002 EDMEDIA award. Amy Sitze is a journalist and editor who has held leadership roles at several business and technology magazines, including three years as editor of Online Learning Magazine.