GARY CHAPMAN, PhD-author, speaker, counselor-has a passion for people and for helping them form lasting relationships. He is the #1 bestselling author of The 5 Love Languages series(R) and director of Marriage and Family Life Consultants, Inc. Gary travels the world presenting seminars, and his radio programs air on more than 400 stations. For more information, visit his website at www.5lovelanguages.com. JENNIFER M. THOMAS, Ph.D., is a motivational speaker specializing in the five love languages and communication. She is a business consultant and psychologist. She recently gave a TEDx talk on the two essentials for healthy relationships. Hint: They involve a love tank and forgiveness. She is co-author (with Gary Chapman) of When Sorry Isn't Enough and The Five Languages of Apology. Her books have been translated into fifteen foreign languages and sold hundres of thousands of copies around the world. Jennifer has a doctoral degree in Clinical Psychology from the University of Maryland, as well as a BA in Psychology and Religion from the University of Virginia. Visit her website at www.drjenthomas.com to take a free apology profile and register for her enewsletter. PAUL WHITE, PHD, is a psychologist, author, and speaker who "makes work relationships work." He has consulted with a wide variety of organizations, including Microsoft, the US Air Force, the Million Dollar Round Table, and Princeton University. He and Gary Chapman coauthored The 5 Languages of Appreciation in the Workplace.