Since its initial publication this text has served as an essential resource for both LIS students and practitioners. Journal of Hospital Librarianship deemed it ‘a librarian’s dream… very forward-thinking.’ The new fourth edition offers an updated, comprehensive examination of the myriad of basic skills effective library managers must exercise throughout their careers. Throughout, the authors pay close attention to management in ‘new normal’ straitened economic conditions and the pervasive impact of technology on a library manager’s role. This book, to quote Australian Library Journal, is ‘a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fastmoving information services environment.’