Business & Economics Books:

Peopling Marketing, Organization, and Technology

Interactionist Studies in Marketing Interaction
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Hardback
$412.99
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Description

Peopling Marketing, Organization, and Technology takes an interactionist attitude to study the organization of marketing interaction and the embedding of technology within that organization. By analysing clear illustrative studies, this book explicates the interactionist attitude and demonstrates that production, placing, promotion, and pricing are achieved in, and through, marketing interaction. The studies investigate marketing interaction on street-markets, decision-making about the digitalization of supermarkets, the design of exhibitions and social media to generate memorable experiences, the interactive experiencing of exhibits, and the development of guiding visions in the promotion of Virtual Reality. The analyses reveal the practical and social organization of actions through which marketing and consumption are accomplished. By using different interactionist research methods, they show the contribution research using the interactionist attitude can make to marketing and consumer research, as well as to interactionist sociology concerned with marketing interaction. Aimed at academics, researchers, and students in the fields of marketing and consumer research, as well as in social psychology and sociology, this book will encourage scholars and students in marketing and consumer research to shift their focus from the symbolic to marketing interaction.

Author Biography:

Dirk vom Lehn is Professor of Organization and Practice in the Public Services Management & Organisation (PSMO) Department and a member of Work, Interaction and Technology, a research group at King’s Business School, King’s College London. In his research, he primarily explores the practical organization of action and interaction in museums and galleries, on street-markets, in optometric consultations, and in dance workshops. He also has an interest in the history of ethnomethodology and in the further advancement of video-based research methods for the study of the organization of action.
Release date Australia
January 31st, 2024
Author
Audience
  • Tertiary Education (US: College)
Illustrations
1 Tables, black and white; 1 Line drawings, black and white; 81 Halftones, black and white; 82 Illustrations, black and white
Pages
272
ISBN-13
9781138957978
Product ID
23911295

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