Lessons Learned from Real-Life Adventures and Mishaps in the Hospitality Industry The adventures told ON Stage come from Neff's personal experience after years of waiting tables, tending bar, cooking, and managing the business. His responsibilities over the years have been vast and include multi-unit supervision and operating partnerships in numerous markets with several concepts. Each of the chapters in ON Stage include lessons learned that take the reader on a journey from the perspective of a novice in the industry to lifelong tricks learned to become a savvy veteran and mastering the role of a lifetime. Neff shares his experiences confronting the challenges of managing through a global pandemic and how he and his operations came out the other side stronger than before.