For undergraduate Operations Management courses. A broad, practical introduction to operations, reinforced with an extensive collection of practice problems. Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support--found in the book's solved-problems, worked examples, and myomlab, Pearson's new online homework and tutorial system--to help students complete and understand assignments even when they're not in class. The tenth edition has been thoroughly updated to reflect operations management today--and now features myomlab. For a briefer version without the quantitative modules at the end of the text, see Heizer/Render's Principles of Operations Management, 8e.

Table of Contents

PART I. Introduction to Operations Management Chapter 1. Operations and Productivity Chapter 2. Operations Strategy in a Global Environment Chapter 3. Project Management Chapter 4. Forecasting PART II. Designing Operations Chapter 5. Design of Goods and Services Chapter 6. Managing Quality Supplement 6. Statistical Process Control Chapter 7. Process Strategy Supplement 7. Capacity and Constraint Management Chapter 8. Location Strategies Chapter 9. Layout Strategies Chapter 10. Human Resources, Job Design, and Work Measurement PART III. Managing Operations Chapter 11. Supply Chain Management Supplement 11. Outsourcing as a Supply Chain Strategy Chapter 12. Inventory Management Chapter 13. Aggregate Planning Chapter 14. Material Requirements Planning (MRP) and ERP Chapter 15. Short-Term Scheduling Chapter 16. JIT and Lean Operations Chapter 17. Maintenance and Reliability PART IV. Quantitative Modules Module A. Decision-Making Tools Module B. Linear Programming Module C. Transportation Models Module D. Waiting-Line Models Module E. Learning Curves Module F. Simulation