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Table of Contents

I. Introduction 1. What Is Organizational Behavior? II. The Individual 2. Diversity in Organizations 3. Attitudes and Job Satisfaction 4. Emotions and Moods 5. Personality and Values 6. Perception and Individual Decision Making 7. Motivation Concepts 8. Motivation: From Concepts to Applications III. The Group 9. Foundations of Group Behavior 10. Understanding Work Teams 11. Communication 12. Leadership 13. Power and Politics 14. Conflict and Negotiation 15. Foundations of Organization Structure IV. The Organization System 16. Organizational Culture 17. Human Resource Policies and Practices 18. Organizational Change and Stress Management Appendix A. Research in Organizational Behavior Comprehensive Cases Glossary Indexes