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Personal Conflict Management on Hardback by Amy Janan Johnson
Personal Conflict Management on Hardback by Amy Janan Johnson
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Personal Conflict Management

Theory and Practice
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Description

This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict. The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level. An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412

Author Biography:

Amy Janan Johnson is a Professor in the Department of Communication at the University of Oklahoma, USA. Ioana A. Cionea is Associate Professor in the Department of Communication at the University of Oklahoma, USA. Suzanne McCorkle is Professor Emerita at Boise State University, USA. Melanie J. Reese is Professor Emerita at Boise State University, USA.
Release date Australia
July 3rd, 2024
Pages
410
Edition
3rd edition
Audience
  • Tertiary Education (US: College)
Illustrations
65 Tables, black and white; 3 Line drawings, black and white; 3 Illustrations, black and white
ISBN-13
9781032412436
Product ID
38545565

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