Personalising public services

Understanding the personalisation narrative

By:

Catherine Needham

Format:

Hardback

Show Hide Adult Content

$355.99

Available from supplier

Usually ships in 3-4 weeks

0 in Trolley

Price Match

Buy Now, Pay Later with:

4 payments of $89.00 with Afterpay Learn more

Availability

Delivering to:

Estimated arrival:

Around 26 Jun - 8 Jul using International Courier

Description

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Author Biography:

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.

Release date Australia

July 27th, 2011

Author

Catherine Needham

Audience

Postgraduate, Research & Scholarly

Illustrations

Pages

216

ISBN-13

9781847427601

Product ID

10399926

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here