Learn the business skills you need to run a dental office! Not only is "Practice Management for the Dental Team" the most comprehensive dental practice management book on the market, it is also the only one that includes EagleSoft software exercises for a realistic office experience. This unique text provides step-by-step instructions for performing essential dental office skills, from managing patients to running the business. It covers all aspects of law and ethics, technology, communications, and business office systems. Spiral binding makes the book easy to use.
Table of Contents
Part I: Dentistry as a Business * The Business of Dentistry * Dental Team Management * Patient Management * Legal and Ethical Issues in the Dental Business Office * Technology in the Business Office * Office Design and Equipment Placement Part II: Communication Management * Working with Dental Office Documents * Storage of Business Records * Written Communication * Telecommunications Part III: Business Office Systems * Appointment Management Systems * Recall Systems * Inventory Systems and Supply Ordering * Dental Insurance * Bookkeeping Systems: Accounts Receivable * Other Financial Systems * Infection Control Systems Part IV: The Dental Assistant in the Workplace * Planning and Managing Your Career Path Appendix A Grammar Pronouns Plurals Spelling Appendix B Numbers Appendix C Prefixes and Suffixes Appendix D Abbreviations Appendix E Dental Terminology