Reasonable Quality Assurance Welcome to the world of information technology and quality assurance! "Do you know what the two greatest lies are?" "The first greatest lie is when the Quality Assurance Team says, 'We're here to help.' "The second greatest lie is when the Project Team says, 'We're so glad you're here'." However funny this joke may be, it is typical of most information technology project situations and draws attention to the fact that there are almost always communication challenges, and tension, with respect to Quality Assurance. It doesn't have to be this way. Let Quality PACE provide you with the necessary insight and guidelines for establishing a Quality Program and for incorporating Quality PACE into your organization and information technology projects. This humorous and informative book will help you focus on Positivity! as you take a step-by-step approach to quality assurance.