It has a few defects, if you are a Sailor Moon collector like me it will bother you. If you find it in-store at another location it's better to buy in person than trust someone online to pick it for you and sadly that is at the buyer's risk :( Packaging came in a box with a strip of paper to ‘protect’ it, no bubblewrap.. Paint job isn't great but still a cute product overall. If I got given the chance to exchange it, then I would in a heartbeat.