Satisfying Internal Customers First!

Name: Satisfying Internal Customers First!
SKU: 2469855
Price: 68.99 AUD
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Description

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

Author Biography:

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Release date Australia

May 28th, 1994

Author

Audiences

Postgraduate, Research & Scholarly
Professional & Vocational

Pages

120

Dimensions

180x260x8

ISBN-13

9780787950828

Product ID

2469855

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