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Selling Tourism Services at a Distance on Hardback by Josep Maria Bech Serrat
Selling Tourism Services at a Distance on Hardback by Josep Maria Bech Serrat
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Selling Tourism Services at a Distance

An Analysis of the EU Consumer Acquis
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Description

New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.
Release date Australia
May 28th, 2012
Audience
  • Professional & Vocational
Illustrations
XVI, 196 p.
Pages
196
Dimensions
156x234x12
ISBN-13
9783642278860
Product ID
19607396

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Selling Tourism Services at a Distance
by Josep Maria Bech Serrat ~ Paperback / softback
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