Marek Korczynski is a Reader in Employment Relations at Loughborough University. His research centres on social theory and work, on the sociology of service work and on music and work. He is the author of On the Front Line: Organization of Work in the Service Economy (Cornell University Press, 1999, co-authored) and Human Resource Management in Service Work (Palgrave/Macmillan, 2002). Randy Hodson is Professor of Sociology at Ohio State University. His research interests include worker citizenship and resistance, management behavior, and coworker relations. He is also engaged in research on economic transformations in Eastern Europe and China. His recent books include Dignity at Work (Cambridge University Press, 2001) and Worlds of Work: Building an International Sociology of Work (coauthored with Daniel B. Cornfield, Kluwer/Plenum, 2002). He is also coauthor with Teresa A. Sullivan of The Social Organization of Work, 3rd edition (Wadsworth, 2001) and editor of the JAI/ Elsevier Science annual series on Research in the Sociology of Work. For more information see his web site at: http://www.soc.sbs.ohio-state.edu/rdh/. Paul Edwards is a Professor of Industrial Relations at the University of Warwick and a Fellow of the British Academy. Current research focuses on employment policies in multinational companies and skills and training in small firms. The most recent of his eight books is The Politics of Working Life (OUP, 2005, with Judy Wajcman). He is a former editor of Work, Employment and Society.