ROBERT MILLER is Professor in Sociology in the School of Sociology and Social Policy at Queen's University of Belfast, UK where he is also Director of the Centre for Social Research. His books include Researching Life Stories and Family Histories and The A-Z of Social Research. CIARAN ACTON is a Teaching Fellow in Sociology in the School of Sociology and Social Policy at Queen's University of Belfast, UK. He is widely experienced in teaching research methods. DEIRDRE FULLERTON was previously a Lecturer in Social Research at the University of Ulster, UK. She is now works as an Independent Research Consultant. JOHN MALTBY is Senior Lecturer in Psychology at the University of Leicester, UK. His books include Statistics for Nurses.