The 10 Golden Rules of Customer Service

Name: The 10 Golden Rules of Customer Service
SKU: 28951223
Price: 38.99 AUD
Availability: InStock

The Story of the $6,000 Egg

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Format:

Hardback

Series:

Ignite Reads

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$38.99

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Around 12-24 June using International Courier

Description

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.

Author Biography:

TODD DUNCAN is a bestselling author and one of America's most sought-after motivational speakers and sales trainers. Duncan has quickly become a friend and mentor to salespeople around the globe for his authentic, balanced approach to success.

Release date Australia

April 1st, 2019

Author

Audiences

Professional & Vocational
Tertiary Education (US: College)

Pages

136

Series

Ignite Reads

Dimensions

134x185x16

ISBN-13

9781492679530

Product ID

28951223

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