The KISS Theory of Emotional Intelligence

Keep It Strategically Simple "A simple approach to personal and professional development."

By:

Jayne Finn

Format:

Paperback / softback

Show Hide Adult Content

$40.99 was ~~$51.99~~

Available from supplier

Usually ships in 3-4 weeks

0 in Trolley

Price Match

Wrap this item as a gift ($5.90) - add a free gift card on the next page

Buy Now, Pay Later with:

Afterpay is available on orders $100 to $2000 Learn more

Availability

Delivering to:

Estimated arrival:

Around 18-28 June using International Courier

Description

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This book will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.

Author Biography:

Jayne Finn, is the Founder of The KISS Theory., Keeping It Strategically Simple" a ubiquitous consulting and training company that's dedicated to providing simple, straightforward, quality affordable professional training materials. The KISS Theory is committed to cultivating both personal and professional growth. More than 600 companies in four countries have made use of over 100 publications, e-books and Internet learning tools to increase their personal and professional growth using these simple approaches. The experience Jayne Finn, has goes back three decades, and involves training, coaching, and teaching. Jayne Finn, is a Certified Facilitator, Adjunct Instructor, and Entrepreneur. She's worked as a facilitator and consultant with various organizations including start-ups, community colleges and Fortune 100 and 500 companies. She is an advocate of lifelong learning. In her free time, Jayne enjoys long walks on the beach, collecting sea shells and photography. She graduated from North Carolina Wesleyan College with a degree in Accounting and holds Six Sigma Black Belt Certification.

Release date Australia

February 15th, 2017

Author

Jayne Finn

Audience

General (US: Trade)

Pages

Dimensions

140x216x5

ISBN-13

9781522700890

Product ID

37484642

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here