"I had a supervisor who did not offer clear expectations or feedback to employees, what should I have done?" "I have a kind young woman on my work team who starts each day with a 15 minute review of her personal life. When something "tragic" happens in her personal life, she is the epitome of the drama queen. How do we handle this?" These are only a few examples of some of the most common issues that project managers and other professionals brought to my attention. This book was designed from a nation-wide survey of projaect managers, leaders, and office personnel and it includes suggestions to effectively manage these issues. We all work with pet peeves and problem people. The trick is to manage these issues to they don't impede our performance.