This work covers the ever-changing role of the information officer and how to survive. It covers issues such as: what does a law information officer do on a day-to-day basis and processes for supplying information; a practical guide to enquiries and undertaking research; and how to set up and manage an information service.The following contentious issues are also covered: given the amount of information available on lawyer's PCs, are information officers really necessary?; when should the information officer undertake the research and when should the lawyer do it?; and will information officers become redundant as the role of the professional support lawyer becomes more important? This work analyzes the changing role of the law information officer and serves as a practical survival guide.
Trevor Harvey's current role is as Information Officer for the Financial Institutions Group in Clifford Chance, the world's largest law firm. He supports 60 lawyers. He has worked in the information profession for over 20 years.