Renu Agarwal is Associate Professor, Operations and Supply Chain Management, and the Director of Strategic Supply Chain Management Programs at the University of Technology Sydney. Agarwal has extensive industry experience and now provides leadership in the disciplinary fields of service innovation, service value networks, supply chain management, dynamic capability building, management practices, innovation and productivity. Agarwal has undertaken research for many organisations, in particular federal and state governments, and industry groups and associations. Agarwal has published in several edited books and top-tier refereed management journal articles. Christopher Bajada is Associate Professor of Economics at the University of Technology Sydney. Bajada's research is primarily in applied macroeconomics, with a special interest in management practices, supply chains, tax compliance, circular economy and productivity. Bajada has published widely, including in top-tier journals, research books and academic textbooks. Bajada has undertaken research for many organisations, including federal and state governments, and industry groups and associations. Roy Green is Emeritus Professor and Special Innovation Adviser at the University of Technology Sydney. Green also chairs the Port of Newcastle and Advanced Robotics for Manufacturing Hub and is a board member of the Innovative Manufacturing Cooperative Research Centre. Katrina Skellern is a post-doctoral research fellow with the Centre for Business & Social Innovation at the University of Technology Sydney (UTS) Business School. She has over 20 years of experience in project management, policy development, program evaluation, business model innovation, community and stakeholder engagement in Australia and internationally. Skellern is currently working on a business model transformation project with the Innovative Manufacturing Cooperative Research Centre.