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The Theory of Culture-Specific Total Quality Management on Hardback by Carlos Noronha
The Theory of Culture-Specific Total Quality Management on Hardback by Carlos Noronha
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The Theory of Culture-Specific Total Quality Management

Quality Management in Chinese Regions
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Description

Noronha examines the influence of cultural values on total quality management. This volume shows the influence that culture has on the success of Total Quality Management (TQM), and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book should be useful reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Author Biography:

CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.
Release date Australia
May 10th, 2002
Audience
  • Professional & Vocational
Illustrations
XIV, 164 p.
Pages
164
Dimensions
140x216x15
ISBN-13
9780333995532
Product ID
1767394

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Quality Assurance & Total Quality Management