International consultant and author Julie Hay is Chief Executive of Psychological Intelligence Ltd and non-profit Psychological Intelligence Foundation CIC (www.pifcic.org). Julie has over 40 years managerial and consultancy experience in the public and private sectors and has trained managers in many areas of the world. Since establishing her own company in 1986, Julie Hay has consulted in sectors as varied as banking and insurance, engineering and construction, research, advertising, computer manufacturing and IT, major retail chains, pharmaceutical multinationals, local government, police, probation, prison, court, customs and taxation services, and the armed forces. Before that, she was employed within the UK civil service, a US based oil company, a major engineering organisation, and British Airways during their first period of major redundancies and subsequent culture change. Julie has been a volunteer psychotherapist in a high security male prison, and provides professional supervision to psychotherapists, coaches and consultants worldwide. She is Academic Dean of an MSc programme based on transactional analysis, leads the International Centre for TA Qualifications (www.ictaq.org), and runs regular workshops and webinars (www.pifcic.org). She is the inaugural and current Editor of the International Journal of Transactional Analysis Research & Practice (www.ijtarp.org), an online open access journal. She is a former President of both European and International TA associations, and was one of the 5 original founders and the first President of the European Mentoring & Coaching Council when its pan-European Board came into effect.