Trust in Technology: A Socio-Technical Perspective

Name: Trust in Technology: A Socio-Technical Perspective
SKU: 11081390
Price: 268.99 AUD
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Paperback / softback

Series:

Computer Supported Cooperative Work

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Description

This book encapsulates some work done in the DIRC project concerned with trust and responsibility in socio-technical systems. It brings together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings. Computer systems can only bring about their purported benefits if functionality, users and usability are central to their design and deployment. Thus, technology can only be trusted in situ and in everyday use if these issues have been brought to bear on the process of technology design, implementation and use. The studies detailed in this book analyse the ways in which trust in technology is achieved and/or worked around in everyday situations in a range of settings - including hospitals, a steelworks, a public enquiry, the financial services sector and air traffic control. Whilst many of the authors here may already be known for their ethnographic work, this book moves on from accounts of 'field studies' to show how the DIRC project has utilised the data from these studies in an interdisciplinary fashion, involving computer scientists, software engineers and psychologists, as well as sociologists. Chapters draw on the empirical studies but are organised around analytical themes related to trust which are at the heart of the authors' socio-technical approach which shows the nuanced ways in which technology is used, ignored, refined and so on in everyday settings.

Release date Australia

November 30th, 2010

Audience

Professional & Vocational

Contributors

Edited by Gillian Hardstone
Edited by Ian Sommerville
Edited by Karen Clarke
Edited by Mark Rouncefield

Edition

Softcover reprint of hardcover 1st ed. 2006

Illustrations

XXV, 221 p.

Pages

221

Series

Computer Supported Cooperative Work

Dimensions

160x240x13

ISBN-13

9789048170890

Product ID

11081390

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Trust in Technology: A Socio-Technical Perspective

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