Work Sheets for Identifying and Closing Culture-Gaps

By:

Ralph H. Kilmann

Format:

Paperback / softback

Show Hide Adult Content

$55.99

Available from supplier

Usually ships in 3-4 weeks

0 in Trolley

Price Match

Wrap this item as a gift ($5.90) - add a free gift card on the next page

Buy Now, Pay Later with:

Afterpay is available on orders $100 to $2000 Learn more

Availability

Delivering to:

Estimated arrival:

Around 28 Jun - 10 Jul using International Courier

Description

Based on the Kilmann-Saxton Culture-Gap(R) Survey, these work sheets help participants develop unique lists of their most dysfunctional actual norms (the unwritten rules of the game) and then establish more desired norms (the new rules that will enhance both performance and satisfaction). Once these culture-gaps have been identified, additional work sheets help participants to use the five steps of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes) to close their largest culture-gaps. Participants are also asked to design and use an informal sanctioning system in order to help one another switch from the old norms to the new ones.

Release date Australia

January 15th, 2011

Author

Ralph H. Kilmann

Audience

General (US: Trade)

Illustrations

black & white illustrations

Pages

Dimensions

280x216x1

ISBN-13

9780983274223

Product ID

10202830

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here