We've outgrown our HQ in Rosedale, Auckland and this weekend we're moving to
our new home about 19 km away in Millwater. This is no small task, and is
expected to take us from Saturday to Wednesday, 7 February, to complete.
Here are some interesting facts about our new premises, and the move
itself:
- Our new office and warehouse is a massive 10,000 sqm
- We estimate that we can hold a maximum of 800,000 products in it (SKU
holding: 800,000)
- The building's high-end fire suppression system requires a huge amount of
water, more than the local supply can provide. We have two tanks outside that
hold 1 million litres each and act as a buffer for the sprinkler system.
They've been tested to output 20,000 litres per minute.
- The building has been built with the environment in mind. The building has
been built to attain green star rating of 5 and includes the following
eco-friendly features: rainwater flushed toilets, rainwater garden irrigation,
carpool parking, smart lighting systems to reduce our power consumption, and
provisions for solar panel power in the future.
- The move is expected to take 100 truck and trailer loads.
- We have a huge Courier Post truck and trailer unit arriving and leaving both
warehouses every 30 minutes each day for 12 hours
- There are 4 fork lifts at each end loading and unloading the trucks
- The move requires the use of 60,000 stickers to label the shelving
Shipping will be resumed from Wednesday, 7 February.
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It's been just over a couple of weeks since Christmas and we've managed to
recover from all the mania that comes with it. As always, Christmas was an
incredibly busy period for us at Mighty Ape, and once again it's been another
record breaking season. We've looked at a bunch of stats
related to the Christmas period from November 20th to December 31st. In that
time we had over 1.8 million shoppers across our Australian
and New Zealand websites. Let's take a look…
If all of the products we sold over Christmas were stacked end to end they
would reach 53,866 metres into the sky. That's equivalent to
174 Sydney Towers stacked on top of each other. They would
reach beyond Earth's stratosphere!
At any other time of the year we usually have about 125 staff in our office
and warehouse. This almost doubled over the Christmas period, when we peaked at
over 200 staff!
During our busiest hour on our busiest sales day, we were selling as many as
31 items per minute. Our warehouse monkeys were kept on their
toes to get all of our Christmas orders out (close to
300 tonnes worth in total, the equivalent of
85 elephants!). The busiest day for our warehouse was Monday,
18th December where a product was being shipped out every
second. Phew!
Continue reading...
Great news, we have just launched Afterpay for
purchases on Mighty Ape. AfterPay is the biggest “shop now, pay
later” solution in Australia.
Afterpay allows you to buy what you want today, and pay for it over four
equal fortnightly interest-free instalments. Nominate the debit or credit card
you want to use and automatic payments are scheduled for you. So long as you
make your repayments on time, there's no interests or other fees.
It takes less than 2 minutes to create your free Afterpay account! There are no lengthy processing or wait
times. Afterpay simply uses your mobile phone number and a few personal details
to create your account instantly.
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We're getting into the Christmas spirit by giving away an amazing prize to
one lucky customer every day between now and December 12th in our Mighty 12 Days of Christmas
Giveaway!
All up we've got over $6,000 worth of prizes to
be won!
Simply place an order for any product on Mighty Ape to get in the draw! Visit
the Mighty 12 Days of Christmas Advent Calendar
each day to see the day's prize. Any toy purchase will also give you an entry
into our Toy Christmas
competition.
Our 12 Days of Christmas competition has ended. Thanks for your
participation! There's still time to get your Christmas shopping done! See our
Christmas
delivery cut off. For Queensland, NSW, ACT deliveries, the cut off date is
December 18 on any in stock products with our standard
delivery.
Continue reading...
Just in case you live under a rock and didn't realise, Friday last week was
Black Friday and was a record day for Mighty Ape. We received and shipped more
orders than any other day in Mighty Ape's history! Black Friday is the informal
name for the day following Thanksgiving Day in the United States, and is known
as a day for massive shopping deals; a practice that has caught on worldwide in
recent years including here at Mighty Ape.
On Black Friday, seventeen products were sold every minute at Mighty Ape. In
24 hours, we sold 13 tonnes of products, in the same volume
as 76,000 litres of water! Every 2 seconds a
product was picked, packed, and shipped from our warehouse during
work hours.
Games was our most popular category. Some of our top selling games include:
Call of Duty: WWII, Assassin's Creed Origins, FIFA 18, Middle-Earth: Shadow of War, Gran Turismo Sport, to name a few. In fact we
sold so many games, that if you played through the main story of just the top
5 games alone, it'd take 2 years of non-stop gaming!
Here are the top 10 items from other categories:
- Sands
Alive! Box of Sand (Toys)
- L.O.L: Surprise! Doll – Little Sisters Series 2 Blind Bag (Toys)
- Logan (Movies &
TV)
- Hatchimals:
CollEGGtibles – Egg Carton Set 12pk (Toys)
- The
Secret Life Of Pets (Movies & TV)
- Bunch
O' Balloons (Toys)
- LEGO
Creator Volkswagen T1 Camper Van (10220) (Toys)
- Soggy
Doggy (Toys)
- Monopoly:
Star Wars Edition (Toys)
- Bad Dad by
David Walliams (Books)
Continue reading...
COMPETITION CLOSED. Congratulations to our winner Glynis
Bartley
We have introduced a convenient new payment method that is perfect for those
of you who don't have credit cards (or prefer not to use them).
POLi is just like internet banking – you pay for your
orders out of your regular cheque or savings account – BUT your payments
are cleared instantly so your orders are ready to ship immediately. No more
waiting overnight for your payment to go through!
How it works:
To use POLi place an order as normal then when you come to the payment page
in the checkout select POLi as your payment method. You will then be prompted to
select your bank, enter your login details, and confirm the payment. That's it.
Simple.
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We're pleased to announce our Gift Wrapping service has received a timely
upgrade just in time for Christmas!
When selecting the gift wrap option in the trolley you'll now be able to choose
between three professionally designed gift cards – a
Christmas design, birthday design and a design for all occasions.
These are printed on high-quality card and look fantastic! Best of all you
can also type a personalised message to include inside the card (or leave it
blank to write it by hand if you wish).
To gift wrap your order just select the products you'd like to wrap in the
Trolley – prices start at just $4.90
Whether you're sending gifts to loved ones or just want to take the hassle
out of Christmas, we've got you covered! Give our improve gift-wrapping service
a whirl today! @^_^@
Check out our behind the scenes video below:
Continue reading...
We're getting into the Christmas spirit by giving away an amazing prize to
one lucky customer every day between now and December 12th in our Mighty 12 Days of Christmas
Giveaway!
All up we've got over $6,000 worth of prizes to
be won!
Simply visit the Mighty 12 Days of Christmas
page each day to see the day's prize and place an order for any product on
Mighty Ape to get in the draw!
Today's prize
pack will make a Walking Dead fan's Christmas unforgettable. All Out War is
a fast-paced tabletop game set in the world of the Walking Dead. The Limited
Edition set comes bundled with a deluxe Walking Dead gaming mat, loads of
boosters, and paint so that the winner can customise their figures.
The devices we use to browse the internet have changed a lot since we last
rebuilt our website. Screens have got both bigger and smaller – and we own
and use more of them. Our old website was becoming a little long in the
tooth – so we've evolved to keep up. More than just a lick of paint –
Mighty Ape has been extensively overhauled to provide a great
experience on a broad range of devices from widescreen PC
monitors, to tablets, right down to the
smartphone in your pocket (our dedicated mobile site is now
surplus to requirements and has been officially retired). We hope
you’ll find the new site faster, easier and more fun to browse!
In addition to these cool usability improvements we’ve also refreshed our
brand and company colours. You’ll notice an all-new logo plus
a more neutral colour palette in the header and page templates. These changes
make our products – which are becoming more diverse in nature – the
centrepiece of the shopping experience. You’ll notice product images are
bigger, and depending on the size of your screen, there will be more of them on
the page. Mighty Ape is now home to over 450,000 products
across 16 Departments – and our new site ensures all of
them feel equally at home.
Your existing Mighty Ape account and all your orders have
automatically moved across to the new site so there’s nothing for
you to do other than pick your favourite device and go check it out for
yourself. If you have questions or feedback about the site please get in touch!
As always we thank you for supporting us in our mission to
be Australia’s best online shopping site! You choosing to shop with us is
what allows us to do what we love and we really appreciate it.
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Mighty Ape was recently selected to join the Google Trusted Stores program.
To help shoppers identify online merchants that offer a great shopping
experience, the Google Trusted Store badge is awarded to ecommerce sites that
demonstrate a track record of on-time shipping and excellent customer service.
When you browse our website, you will see a Google Trusted Store badge and can click on it for
more information.
Our Chief Marketing Gorilla Gracie MacKinlay is, “pleased that Mighty
Ape is now a Google Trusted Store.” She said, “becoming a Google
Trusted Store requires Google thoroughly reviewing and monitoring your site for
one to three months. So we're glad to get their tick of approval.”
As an added benefit, when a shopper makes a purchase at a Google Trusted
Store, they have the option to select free purchase protection from Google. Then
in the unlikely event of an issue with their purchase, they can request
Google’s help, and Google will work with Mighty Ape and the customer to
address the issue. As part of this, Google offers up to $1,000 lifetime
purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online
stores. The program helps online stores like Mighty Ape attract new customers,
increase sales and differentiate themselves by showing off their excellent
service via the badge on their websites.
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